As more businesses embrace mobile technology, the field of logistics is constantly evolving. Mobile devices are altering how people browse the web, shop, and interacts with brands. Text messaging is an effective, yet underutilized, marketing medium. Two-way SMS provides real-time updates, which have proven to be an effective way of improving customer relationships and streamlining internal operations.

SMS technology enables businesses to improve the efficiency of their supply chain management, transportation, and logistics operations. Companies can directly translate the implementation of SMS technology into cost savings and improve service levels by using SMS for mission-critical communication within extended business processes.

How can a bulk-SMS/bulk-messaging solution help your logistics business?

• Updates on delivery provide real-time updates to customers and other relevant stakeholders. You can send status updates via text or provide a link to a live tracking site.

• Boost the efficiency of your warehouse management system. In the event of inventory shortages or back-order delivery, notify your customers. Send quick and efficient text messages to staff members in the event of order delays or system breakdowns. Bulk SMS solutions can also make it easier for employees to send out important messages.

• Provide Quotes- engage new or prospective clients by making it simple for them to acquire an estimate on one or more things.

• Remind customers on due invoices.

The Advantages of SMS and multi-channel messaging in logistics and transportation

• Reduce costs and increase efficiency- Picking up the phone to solve every problem is time-consuming, costly, and inconvenient.

• Increase customer happiness by using bulk-messaging solutions to provide fast order confirmations, delivery updates, and payment reminders to your consumers.

Text messaging is a quick, low-cost way to communicate with others. Text messaging makes it simple to communicate with drivers on the road and provides consumers with real-time delivery status information.

If you'd like to learn more about how SMS and multi-channel messaging might help your distribution and logistics business, please don't hesitate to get in touch with us today! We'd love to talk with you and start building a long-term relationship that will help businesses acquire a competitive edge. Send an email to sales@talito.io with your inquiry. Or, Click here to find out more.